Eladé cookies Policy

1. What are cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly, remember preferences, improve user experience, understand how visitors use the website, and support marketing or advertising features.

Similar technologies may include pixels, tags, scripts, tracking links, local storage, device identifiers and other tools that store or access information on your device.

2. How we use cookies

We may use cookies and similar technologies to:

• make our website and booking-related functions work properly;
• keep the website secure;
• remember your cookie preferences;
• understand how visitors use our website;
• improve website performance and user experience;
• measure marketing activity;
• support email marketing, advertising, retargeting or analytics where you have given consent;
• connect website activity with tools such as booking platforms, analytics providers, email marketing providers, advertising platforms or social media platforms.

We do not use non-essential cookies unless you have given consent through our cookie banner or cookie preference tool, where consent is required.

3. Types of cookies we use

Strictly necessary cookies:
These cookies are required for the website to function properly. They may be used for security, page navigation, cookie consent management, form submission, booking functionality, payment processes, fraud prevention or other essential website features.
These cookies cannot usually be switched off through our website because the website or requested service may not work properly without them.

Functional cookies:
Functional cookies help the website remember choices you make, such as preferences, settings, form information or user experience options.
These cookies may improve your experience but are not always essential.

Analytics and performance cookies:
Analytics cookies help us understand how visitors use our website, which pages are visited, how long people spend on the site, whether visitors experience errors, and how the website can be improved.
These cookies may be provided by third-party analytics tools, such as Google Analytics, where used.

Marketing and advertising cookies:
Marketing cookies may be used to understand the effectiveness of our marketing, build audiences, personalise advertising, retarget visitors, measure interactions with our website, emails, social media or adverts, and support marketing campaigns.
These cookies may be set by us or by third parties, such as email marketing providers, advertising platforms, social media platforms or retargeting tools.
This may include tools such as Klaviyo, Meta, TikTok, Google advertising services or similar platforms where used.

Booking, payment and platform cookies:
Where our website connects to a booking app, booking platform, payment provider, form provider or other third-party service, cookies or similar technologies may be used to support booking, availability, payment, confirmation, fraud prevention, security, analytics or customer communication.

Last updated: 31/05/2026

This Cookie Policy explains how Eladé Studio uses cookies and similar technologies on our website and, where applicable, our web booking app or booking platform.

Eladé Studio is operated by Eladé UK Ltd (“Eladé”, “Eladé Studio”, “we”, “us”, or “our”).
This Cookie Policy should be read alongside our Privacy Policy and Terms & Conditions.


4. Third-party cookies and providers

Some cookies and similar technologies may be set by third parties that provide services to Eladé Studio. These may include:

• Google Analytics, which may help us understand website traffic, visitor behaviour, page performance and how users interact with our website;
• Klaviyo, which may support email marketing, sign-up forms, customer communication, marketing analytics and, where enabled, website tracking connected to marketing activity;
• website hosting and website-building providers;
• cookie consent management providers;
• booking app or booking platform providers;
• payment processors;
• form providers;
• analytics providers;
• advertising and retargeting platforms, such as Meta, TikTok, Google or similar platforms where used;
• social media platforms;
• embedded content providers.

These third parties may use cookies, pixels, tags, scripts or similar technologies to provide their services, measure performance, support marketing, remember preferences, prevent fraud, improve functionality or analyse website activity.

We only use non-essential analytics, advertising or marketing cookies where you have given consent through our cookie banner or cookie preference tool, where consent is required.
Third parties may process information according to their own privacy policies and cookie policies. We recommend reviewing the privacy and cookie information provided by any third-party platforms you interact with through our website.

5. Cookie consent pop-up and preference tool

Our website uses a third-party cookie consent tool to manage cookie choices.
When you first visit our website, you may see a cookie pop-up or banner that allows you to accept, reject or manage non-essential cookies.
You can usually use this tool to:

• accept all cookies;
• reject non-essential cookies;
• manage cookies by category;
• change your preferences later.

Strictly necessary cookies may still be used because they are required for the website to function, keep the site secure, remember your cookie choices or provide services you request.
The UK Information Commissioner’s Office expects websites to tell users if cookies are set, explain what they do and why, and obtain clear consent for non-essential cookies. Strictly necessary cookies are treated differently where they are essential to provide a service requested by the user.

6. Changing your cookie preferences

You can change your cookie preferences at any time by using the cookie settings or cookie preference option available on our website.
Depending on how the cookie consent tool appears on the site, this may be shown as:

• “Cookie Settings”;
• “Manage Cookies”;
• “Cookie Preferences”;
• a floating cookie icon;
• a link in the footer;
• another option provided by our cookie consent provider.

If you cannot locate the cookie preference tool, you can contact us using the details below.

You can also control cookies through your browser settings. Most browsers allow you to delete, block, allow or restrict cookies, including third-party cookies. Please note that blocking some cookies may affect how our website, forms, booking functions or payment features work.

7. Cookies and marketing

Where we use cookies or similar technologies for analytics, advertising, retargeting, email marketing measurement, social media marketing or audience building, we will ask for your consent where required.

This may include cookies, pixels or tags connected to platforms such as Klaviyo, Google Analytics, Google advertising services, Meta, TikTok or other marketing and analytics platforms.

You can withdraw or change your cookie consent at any time through our cookie preference tool.

8. Cookies and personal data

Some cookies may collect or relate to personal data, such as your IP address, device information, browser information, approximate location, website activity, booking activity, sign-up behaviour or marketing preferences.
Where cookies involve personal data, we process that data in accordance with our Privacy Policy.

Our Privacy Policy explains what personal data we collect, how we use it, who we share it with, how long we keep it and what rights you have.

9. Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our website, booking app, cookie consent tool, third-party providers, legal requirements or business operations.

The latest version will be available on our website.

Contact us

If you have any questions about this Cookie Policy or how we use cookies, please contact:

Eladé UK Ltd trading as Eladé Studio
Email: management@eladeuk.com
Address: 4-10 North Road, London N7 9EY